You cannot answer the phone mid-adjustment, so new patients roll to voicemail. Patients drop off their care plan after three visits and you never catch it. Intake paperwork eats your front desk. I install an AI front desk that answers the calls you miss, brings patients back onto their care plan, handles intake, and runs the reminders that keep your schedule full.
Industry benchmarks · why the leak is real
You are in the middle of an adjustment and the front phone rings.
It is a new patient with back pain ready to come in, but you have your hands on someone and it rolls to voicemail. They will not leave a message, they will call the next office. Two more calls slip by before noon while you are with patients.
Meanwhile, a patient you put on a twelve-visit care plan has come in four times and then vanished. Life got busy, nothing reminded him, and he will tell himself he is fine until the pain comes back and he starts over somewhere else. Intake paperwork is still a clipboard and a slow front desk. The plan that should have run its course just quietly broke, and you only notice when the chair stays empty.
Now the new patient gets answered and the dropout gets caught.
The AI front desk picks up the calls you cannot, answers the common questions, and books new patients straight into ChiroTouch or Jane. The person who would have called the next office books with you instead, while you keep working.
Care-plan reactivation runs on its own. When a patient slips behind on their visits, the AI reaches out in your voice, reminds them why staying on schedule matters, and rebooks them before they drift away for good. Intake happens by text before they arrive, reminders go out automatically, and the dormant patients from months ago get a warm nudge to come back. Your plans finish and your schedule stays full.
Answers every call you cannot grab mid-adjustment, handles common questions, and books new patients straight into your schedule, day and night.
Books into ChiroTouch or JaneCatches patients the moment they fall behind on their plan and reaches out in your voice to rebook them before they drift away. The core of patient retention.
Reads your care-plan visitsNew patients complete intake by text before they walk in, so your front desk stops chasing clipboards and the first visit starts on time.
Routes the right info to your teamConfirms and reminds every patient before each visit, so the no-shows that quietly break a care plan stop happening, and the schedule stays tight.
Syncs to your scheduleThe patients who stopped coming months ago get a thoughtful, well-timed nudge to come back, turning your old list into booked visits again.
Reads your patient historyAfter a patient feels relief, the AI asks for the Google review at the right moment and routes the rare unhappy one to you privately first.
Routes to Google reviewsThe exact system I install for you already answers the phone, books the jobs, and texts the customers at my own Las Vegas business. You can talk to it right now and watch it book you.
Get a free assessment of where your office is leaking calls, care-plan visits, and no-shows, with the three highest-leverage fixes ranked for you. No deck. No demo. No pressure.