Your team is chairside and the phone keeps ringing into voicemail. Lapsed patients never got their recall. New-patient and insurance questions sit unanswered overnight. I install an AI front desk that answers every call, recalls the patients who fell off the schedule, handles insurance and new-patient questions, and reminds everyone so the chairs stay full.
Industry benchmarks · why the leak is real
It is the middle of the afternoon and the whole team is chairside.
The phone rings four times and rolls to voicemail. It was a new patient ready to book, but they will not leave a message, they will just call the next office on the list. Two more calls go to voicemail before lunch, one a parent asking about insurance, one an existing patient who is overdue.
Your hygiene schedule has gaps because nobody got around to running recall, and a stack of patients who were due three, six, nine months ago have quietly drifted away. A cancellation this morning left a hole nobody filled. Every one of those is real revenue, and none of it shows up as a problem until the day is over.
Now every call gets a warm, professional answer.
The AI front desk picks up the calls your team cannot, answers the common insurance and new-patient questions, and books straight into Dentrix or Open Dental. The new patient who would have called the next office books with you instead.
Recall runs itself. Patients who are overdue get a warm reminder with times to choose from, and the dormant ones get a thoughtful nudge to come back. When someone cancels, the AI offers the slot to your reactivation list so the hole gets filled the same day. The schedule fills without anyone on your team picking up a phone to chase it.
Answers every call your team cannot grab while chairside, handles common questions, and books straight into your schedule, day and night.
Books into Dentrix or Open DentalKnows who is overdue and reaches out with times to choose from, then revives the patients who drifted away months ago. The hygiene chair stops sitting empty.
Reads your recall listGreets new patients, answers what they need to feel confident, collects what you need, and gets them on the schedule before they call somewhere else.
Routes the right info to your teamAnswers the most common insurance questions clearly so they stop going to voicemail, and flags anything that genuinely needs your front desk.
Scoped to what you allow it to sayConfirms and reminds every patient before the appointment and offers cancelled slots to your reactivation list, so fewer holes open and the ones that do get filled.
Syncs to your scheduleAfter a good visit, the AI asks for the Google review at the right moment and routes the rare unhappy one to you privately first. Your rating climbs on its own.
Routes to Google reviewsThe exact system I install for you already answers the phone, books the jobs, and texts the customers at my own Las Vegas business. You can talk to it right now and watch it book you.
Get a free assessment of where your practice is leaking calls, recalls, and no-shows, with the three highest-leverage fixes ranked for you. No deck. No demo. No pressure.